IT Support Services
We offer two specialized services designed to meet your IT needs with efficiency and expertise.
Remote Support
Our Remote Support service is tailored for businesses that require immediate assistance with their Windows computers. This service provides:
Unlimited Remote Troubleshooting
Get unlimited remote support for any issues related to your Windows computer. Our skilled technicians will diagnose and resolve problems swiftly, ensuring minimal downtime.
Expert Technicians
Our team of certified professionals is always ready to assist you with any technical issues, from software glitches to system crashes.
Convenient and Cost-Effective
With remote support, there's no need to wait for an on-site visit. Get your issues resolved quickly and efficiently, saving both time and money.
Managed Services
Our Managed Services offer a comprehensive solution for businesses looking to outsource their entire IT management. This service includes:
Complete IT Management
We take care of all your IT needs, from network setup and maintenance to software management and cybersecurity.
Proactive Monitoring and Maintenance
Our proactive approach ensures that potential issues are identified and resolved before they become critical problems.
Regular Updates and Upgrades
Stay ahead with the latest technology and security updates. We ensure your systems are always up-to-date and running smoothly.
Dedicated Support Team
Enjoy peace of mind with a dedicated team of IT professionals who are always ready to support your business operations.
Customizable Service Plans
Tailor our managed services to fit your specific business requirements. We offer flexible plans to suit businesses of all sizes.
Our Expertise
- Windows
- MacOS
- Ubuntu
- Network
- Firewall
- WiFi
- Security
- Server
- Active Directory
- Email System
- File / Storage System
- NAS
- VMware
- Cloud
- Microsoft 365
- Microsoft Exchange
- Google Cloud
- Google Workspace
- Zoho Workplace
- MDM
- Hosting Platform
- WordPress
- Hardware
- Peripheral Device
- CCTV
- Printer
- PABX
- IPPhone
- Access Control
- Attendance System
- System Design
- Management
- Troubleshooting
- Service Mind
Pricing Guidance
Remote Support
Good for startupPricing guidance only, Start at
Annual contract
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Unlimited remote support
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Unlimited IT advisory
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Monthly incident log report
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Annual summary report
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Troubleshoot Windows computer only
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Onsite support +฿3,000/case
Managed Services
Let us handle everythingPricing guidance only, Start at
Annual contract
-
Unlimited remote support
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Unlimited IT advisory
-
Monthly incident log report
-
Annual summary report
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Universal troubleshooting
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Onsite support | start 5 tickets
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Preventive maintenance | start 4 visits
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Include network MA | start 3 devices
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Include server MA | start 1 server
Out of Scope
- Personal Devices
- Catastrophic Events
- Non-IT Related Issues
- Custom Software Development
- Major Upgrades/Projects
- Electrical system work
- Data Recovery from Non-Backup Sources
- Compliance Penalties
- Physical Security
Why Choose Atmo?
We believe in creating lasting partnerships with our clients. Here’s why you’ll love working with us:
Expert Team
Our certified IT professionals bring years of experience and a passion for solving your tech challenges. We’re here to make your life easier.
Wide Range of Services
From managing your network to keeping your data secure, we offer a complete suite of IT services designed to meet your unique needs.
Tailored Solutions
We get to know your business inside and out, creating customized IT solutions that fit perfectly with your goals and requirements.
Security First
Protecting your data and IT infrastructure is our top priority. We implement robust security measures to safeguard against cyber threats.
Scalable Services
As your business grows, our IT services grow with you. We provide scalable solutions that adapt to your changing needs.
Client-Focused Approach
Your success is our success. We work closely with you to understand your objectives and deliver IT solutions that drive your business forward.
Earning Your Trust
We believe in the power of knowledge and continuous learning. Our engineers are not only experienced but also highly certified, ensuring that they bring the best practices and cutting-edge solutions to your business.
Your Next Chapter
We are excited to continue our journey with you. Ready to take your IT infrastructure to the next level? Get in touch with us and let’s write the next chapter of your success story together.
